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I want you to be completely satisfied with your purchase. If for ANY reason you are not, please return the pen to me within 14 days in a a new and unused condition and I will replace it or refund the full purchase price. bullet You only pay for the return insured postage! bullet Your pen also comes with a lifetime guarantee against failure of materials but not normal wear and tear or miss use or failure to care for your pen properly. bullet As each piece of wood is a natural product, your purchase may differ slightly in colour and figure from that shown. You always have my return promise above if you're not happy. In the unlikely event that you have a problem in the future please get in touch and I will do my VERY best to help you.
